I have a three year old canon pixma mg6300 printer/copier/scanner connected by usb to a desktop dell with windows 10.1. the printer and copier functions work perfectly but recently i cannot get anything to scan to the computer.. Hello ganolet! welcome to the canon forums and thanks for your post! to have a better understanding of your issue, please let everyone know what printer and operating system (windows vista/7/8 or mac os 10.x) you are using.. Hello, we have an mg5420 that was scanning fine to my pc using the windows 7 fax and scan utility. recently fax and scan does not list the mg5420 when i try to scan, it only shows my old hp scanner..
I have a canon pixma mg5500 and a macbook pro with os x 10.10.3 . the printer and scanner are supposed to be wireless and i have no problems with the printer but when i try to use the scanner it just won't cooperate.. Best answer: i just recently purchased a pixma and while reading reviews i did come across someone saying if that happened to hold down the stop button (the one with the red triangle) for about 5-10 seconds and that will over ride it. i couldn't test it as all my inks are full and removing a cartridge completely disables the printer.. My problem isn't that my mx922 won't scan -- the issue is that it doesn't do so in true color. i used it to print a saved file of a dark-green sign; the print came out dark green, as it should have..
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